Hyatt
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São Paulo,
Brazil
At Hyatt, our waiters/waitress provide all guests with courteous, professional, efficient and flexible service that supports the outlet's operating concept, brand promise and Hyatt International standards.
Main duties include:
To deliver the brand promise and provide exceptional, friendly, courteous and professional guest service at all times.
To serve food and beverages to guests, according to the established standards of performance and service sequence established for the outlet.
To handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
To ensure that all sales are properly recorded, following prescribed procedures for ordering, voiding or correcting items.
To serve food and beverages according to the standards established.
To report for duty punctually wearing the correct uniform and name tag.
To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department grooming standards.
Qualifications
Fluent Portuguese is a must.
Basic English or advanced is preferred.
Ability to read and write.
Open availability - variable schedule.
Primary Location: BR-São Paulo
Organization: Grand Hyatt São Paulo
Job Level: Hourly/Entry Level Employee | Full-time
São Paulo, Brazil
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