Hyatt
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San Diego,
California
At Hyatt, we believe our guest select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
Supports and Manages the Convention Services Floor while working closely with the Banquet Director and other hotel departments.
Supervise, empower, lead, coach and motivate the CS Set up Team including supervisors and house attendants towards achieving exceptional guest service results and complete associate engagement.
Ability to assist the hotel in reaching top box service scores on our Meeting Planner surveys. Ensure thorough communication and understanding with guests and other departments by reviewing Banquet Event Orders. Responsible for the appropriate and timely set up of all functions and meetings while maintaining standards of food, beverage and meeting specifications.
Responsible for proactively reviewing staffing and equipment needs.
Responsible for the proper care, maintenance and organization of banquet equipment.
Responsible for ensuring coordination and execution of all events with Culinary, Stewarding, Catering/CS, and Banquet team.
Responsible for maintaining a high energy, positive, professional appearance.
Responsible for developing innovative and creative setups for Banquet function space.
Responsible for short and long term banquet functions in the front and back of the house.
Creates an environment establishing highest standards of quality service and ensures implementation through effective hiring, training development, promotion and continuous reinforcement.
Administrative tasks may include the facilitation of payroll, reports, forecasts, inventory and budgeting.
Performing daily walk-through in banquet department areas and all function space and storerooms to ensure full compliance with Department of Health regulations and Hyatt Corporate standards.
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
Qualifications
· Full Time Management Position that requires full flexibility, including the ability to work weekends and holidays and a varied schedule
· A true desire to understand and anticipate the needs of others in a fast paced environment
· Refined verbal and written communication skills
· Must be proficient in general computer knowledge
· Candidates should be extremely creative, innovative, detail oriented and organized
· Hotel experience and a thorough understanding of all levels of banquet service
· Previous experience in a Banquet environment preferred
Must possess the following strengths: hands on approach, high energy, entrepreneurial spirit, motivational leader, effective communicator, strong developer and trainer and effective in providing exceptional customer service.
Primary Location: US-CA-San Diego
Organization: Grand Hyatt Manchester - San Diego
Pay Basis: Yearly US Dollar (USD)
Job Level: Department Head/Manager | Full-time
San Diego, CA
San Diego, California
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